On-the-spot fixes across all Bundaberg suburbs
Roadside breakdowns come in two categories: problems that require your vehicle to be towed to a mechanic, and problems that can be fixed right where you are. Our roadside assistance service handles the second category — getting you moving again without needing a tow.
The economics are simple: a roadside assistance call-out is typically quicker and cheaper than a full tow-and-repair cycle. If we can get you back on the road in 15 minutes with a jump start, that's better for you than a tow to a mechanic, a diagnostic fee, and a wait for a new battery to be fitted. We always try to fix it on the spot first — towing is the backup plan, not the first option.
Roadside services we provide
Jump starts — dead and flat batteries
The most common roadside call-out in Bundaberg, particularly during summer. We carry professional-grade jump start equipment that works on all vehicle types, from small city cars to large diesel 4WDs. If a jump start gets you going, we'll advise you to drive directly to a mechanic or battery specialist to get the battery tested — a jump start is a temporary fix, not a permanent solution. If the battery is completely dead and won't hold a charge even after jumping, we'll transition to a tow.
Flat tyre changes
If you have a spare tyre in the boot, we'll change it for you on the spot. We carry jacks, wheel braces and torque wrenches suitable for all common vehicle types. The spare gets you to a tyre shop safely — we'll recommend driving at reduced speed and getting the punctured tyre repaired or replaced as soon as practical.
If you don't have a spare tyre (many newer vehicles come with repair kits instead of spares, or the spare is flat), we'll tow you to the nearest tyre shop. We can also assist if you have a spare but can't locate the jack, or if the wheel nuts are too tight to remove with the vehicle's own wheel brace.
Fuel delivery
Running out of fuel happens to everyone at least once. Maybe the gauge was optimistic, maybe you misjudged the distance to the next servo, maybe you were on an unfamiliar road. Whatever the reason, we'll bring you enough fuel to get to the nearest service station. We carry unleaded petrol and diesel — let us know which you need when you call.
Important: if you've put the wrong fuel in your vehicle (diesel in a petrol car or petrol in a diesel), do NOT start the engine. Call us immediately — the vehicle needs towing to a mechanic who can drain and flush the fuel system. Starting the engine with the wrong fuel can cause serious and expensive damage.
Lockout assistance
Locked your keys in the car? Left them in the ignition? Keys sitting on the passenger seat behind a locked door? We can help. Our operators carry tools for non-destructive vehicle entry on most common makes and models. If entry isn't possible without risk of damage, we'll recommend a locksmith — we won't force your vehicle open and risk damaging the door frame, window mechanism or central locking system.
Minor mechanical assistance
Some mechanical issues can be diagnosed or temporarily fixed on the spot. Loose or slipped drive belts, coolant top-ups from a minor leak, reattaching disconnected battery terminals, resetting a flooded engine, or clearing a simple fault code that's preventing the vehicle from starting. Our operators carry basic tools and diagnostic equipment. If the problem is beyond a roadside fix, we transition to a tow.
When roadside assistance becomes a tow
We always try to fix the problem on the spot. But sometimes a roadside fix isn't possible — the battery is completely dead and won't jump, the tyre can't be changed because there's no spare, the mechanical problem is too serious for a roadside repair. In these cases, we transition seamlessly to a towing job. You won't be left stranded — one way or another, we'll get you and your vehicle sorted.
If a tow is needed, we'll quote you the towing price before we load up. You'll know the total cost (roadside attendance plus towing) before your vehicle goes on the truck.
Roadside assistance costs in Bundaberg
Roadside assistance call-outs are typically priced lower than full towing jobs, because they involve less time and no vehicle transport. A standard jump start or tyre change within Bundaberg's urban area is competitively priced and we'll confirm the cost over the phone before dispatch. If the roadside fix doesn't work and a tow is required, we'll quote the towing component separately before proceeding.
Available 24/7 across the entire Bundaberg region
Dead batteries don't keep business hours. Flat tyres don't wait for Monday morning. Running out of fuel on the road to Bargara at 9pm on a Sunday is just as much of a problem as it would be at 2pm on a Wednesday. Our roadside assistance service operates 24 hours a day, 7 days a week, 365 days a year across all Bundaberg suburbs and surrounding areas.
Call 0451 252 501 and we'll be there — with the right equipment to get you moving again.